Shipping Info
Delivery for Happy Pets
Everything you need to know about processing, shipping, and getting your pet's new favorites delivered safely.
We know how exciting it is to receive something special for your dog or cat, so we do our best to keep delivery simple and smooth.
Where We Ship
We currently ship within the United States only. We hope to expand to more destinations in the future.
Shipping Rates
Free standard shipping on orders over $60. For orders under $100, a flat rate of $6.99 applies at checkout.
Processing Time
Orders are typically processed within 4 to 6 business days. During busy periods, holidays, or special promotions, processing may take a little longer than usual.
Delivery Time
After processing, delivery usually takes 5 to 10 business days within the U.S. Delivery times may vary depending on your location, carrier conditions, and seasonal demand.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with tracking details so you can follow your package on its way home. If you haven't received tracking within 7 business days, email us at support@cheezy.shop.
Lost or Delayed Packages
If your package appears lost or significantly delayed, contact us with your order number and we'll work with the carrier to resolve it as quickly as possible.
Please double-check your shipping address before placing your order to help avoid delays.
Free Over $100
Orders over $100 ship free. Under $100, a flat $6.99 rate applies.
Processing Time
Most orders are packed and prepared within 4–6 business days.
Delivery Time
Delivery usually takes 5–10 business days within the U.S. after processing.
Tracking Updates
A confirmation email with tracking is sent once your order ships. Questions? support@cheezy.shop