Shipping policy

Shipping Policy

Where We Ship
We currently ship within the United States only.

Shipping Rates
Free standard shipping on orders over $60. For orders under $100, a flat rate of $6.99 applies at checkout. Shipping charges are calculated and displayed before you complete your order.

Processing Time
Orders are typically processed within 4 to 6 business days. Processing may take longer during holidays, promotional periods, or times of unusually high demand.

Delivery Time
After processing, delivery usually takes 5 to 10 business days within the United States. Delivery times are estimates and may vary based on your location, carrier conditions, and seasonal demand.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking details. If you have not received tracking information within 7 business days of your order, please contact us at support@cheezy.shop.

Shipping Addresses
Please double-check your shipping address before completing your order. We are not responsible for orders delivered to an incorrect address provided at checkout. If you notice an error, contact us immediately at support@cheezy.shop and we will do our best to correct it before the order ships.

Lost or Delayed Packages
If your package appears lost or significantly delayed, contact us with your order number and we will work with the carrier to resolve the issue as quickly as possible.

Damaged Deliveries
If your order arrives damaged, email support@cheezy.shop within 7 days of delivery with your order number and clear photos. We will arrange a replacement or refund.

Taxes
Applicable sales tax is calculated at checkout based on your delivery address.

Questions?
Email us at support@cheezy.shop. We reply within 24 hours on business days.